Customer Service

4Luggage.com is an Authorized Retailer of every product we carry.

When making a purchase from 4Luggage.com you can be assured that you are receiving quality merchandise that is supported by the manufacturer. There are four things that you can guarantee with every purchase from 4Luggage.com.

1. All of our products come straight from the manufacturer

   
   

   When you buy from us you are receiving top quality, genuine products that come directly from the manufacturer. Buying products from independent dealers for a lower price is sometimes tempting, but you have no idea what kind of product you are getting. You will not receive any recreated or reproduced products from 4Luggage.com.

2. All products can be serviced under the manufacturers warranty in our shop or any repair center in the USA

   
   

   If you have problems with any of the luggage products you buy from us, you can be assured that it will be handled under the full manufacturer's warranty for any repairs needed (depending on the warranty of the particular product).

3. All of our salesmen/customer service employees have been trained and receive updated information on all of our products

   
   

   Our staff is very well trained and experienced in the products that we sell. They have received direct training from the manufacturer in order to help you our customer make an educated buy on any product from 4Luggage.com.

4. Your checkout process will be completely safe and secure

   
   

   4Luggage.com is part of the Better Business Bureau's Online Reliability program and is also Hacker Safe Certified. When purchasing from 4Luggage.com, you do not run the risk of being a victim of Internet fraud, or being scammed.